As a Microsoft Certified Partner and Small Business Specialist, IT Service Pros, Inc can handle a variety of computer, hardware/software, network and technical related services and support for small to medium businesses in Grain Valley, Missouri and the surrounding area.

We provide end-to-end network support services. Whether your project is a single-site local area network (LAN) or a multi-site geographically separated network project, we have the capabilities to fully service your system. In addition, we offer PBX phone system installation, CAT5/6 perimeter wiring, video security systems, full telecom service packages for small business as well as any computing network infrastructure requirements you may have in mind.

Computer & Network Security Assessments
IT Service Pros works with businesses to protect them and their important data (such as company accounting, client records, and other business critical data) against the prying eyes of hackers, identity thieves, and other online criminals.

Rest assured that we can secure your business network and the data it contains. Our security consultants work to give your business a secure operating environment and offer peace of mind knowing that your data is safe. IT Service Pros has been specializing in corporate network security for over 14 years.

HIPAA Compliancy & Payment Card Industry Security Assessments
It is critical that your organization's computer systems are compliant with regulatory agencies. The Health Insurance Portability & Accountability Act (HIPAA) of 1996 has placed stringent regulations on how medical offices, insurance companies, and other institutions handle patient medical records. Non-compliancy can result in large fines and lost or stolen medical records. IT Service Pros can:

• Provide a full diagnostic to ensure you are 100% HIPAA compliant.
• Assist merchants and service providers who accept credit card payments by evaluating their compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Computer Software & Hardware Consultation
Many business owners are unsure what type of system their business needs. We provide consultation to determine your requirements and budget. We work closely with our clients to ensure that you get the right system that works for your specific business environment.

Network Solutions
A large in-house evaluation and integration lab allows us to fully test and pre-configure complete networks. We handle all aspects of business networks including:

• Servers,
• Workstations,
• Printing solutions,
• Switching and routing infrastructure,
• and more!

From initial consultation to the design, build, integration and deployment phase, IT Service Pros has you covered.

Network Design
IT Service Pros works with you to create a custom plan and timeline to design a network around your company/business needs. Below is an outline of what our network design services entail.

• Determine your software and hardware needs.
• Create a timeline for your individual project.
• Order network components.
• Put components through a unique multi-point performance settings checklist.
• Set up workstations, printers, and other peripheral equipment in our Integration & Validation Lab.
• Fully integrate network with the server.
• Load and transfer any line-of-business software onto the pre-configured network.

Network Installation
You can expect IT Service Pros to provide the following network installation services: 

• All components are run through a final series of tests to verify complete functionality prior to releasing the equipment to the client.
• Our technicians ensure any questions or concerns are answered.
• On the next business day, we have a technician onsite to train the Network Administrator with basic tasks such as adding new users, changing passwords, and monitoring data backup jobs.

Remote Monitoring
Most of our systems include AssuredOPS, our remote monitoring and management function. AssuredOPS resides at your local network as either a separate unit or an application installed on the server. IT Service Pros remote monitoring system:

• Enables any number of items to be set up as a priority alert including drive capacity, failed components, and data backup completions.
• Scans your network’s IP address units every two minutes, 24 hours a day, seven days a week.
• Handles all critical updates, security patches, application updates, and similar standard IT support tasks.
• Downloads and secures relevant updates.
• Distributes updates throughout network to all connected workstations.
• Provides complete level of current updates and patches network-wide.

Technical Support
IT Service Pros provides 24/7 client-server network and on-going or as-needed computer support services. Learn more about our computer (IT) tech support.